PLC Reports User Manual

5.9. Upgrade

PLC Reports is available in different upgradable editions. For example, if you have purchased an “Edition S” (small), you can upgrade to a higher edition at any time by purchasing a corresponding upgrade license, e.g. the upgrade license from “Edition S” to “Edition XL”. Like the activation, an upgrade can be activated online or manually by email or text.

5.9.1. Online Upgrade

PLC Reports can be upgraded online provided that the email address used while purchasing PLC Reports has not been changed and an Internet connection is available.

If the pre-conditions are fulfilled, proceed as follows:

  1. Start PLC Reports.
  2. In the “Home” section click “License Manager”. The License Manager opens.
  3. Enter the upgrade serial number of your PLC Reports upgrade license into the field “Upgrade Serial Number”.
  4. Click the button “Upgrade Online”.
  5. After successful upgrade-activation, the table “Activated Functions” shows the licensed functional scope. Note that the row “Used” will only show actual values if the reporting system is started.
    Lizenzverwaltung 2 EN

5.9.2. Manual Upgrade

Besides the online upgrade, PLC Reports can also be upgraded manually. There are two options available:

  1. Upgrade by email
    The pre-condition for the upgrade by email is that the computer has an access to an email account.
  2. Upgrade by generating a text which can be transferred to a computer with an email account.

5.9.2.1. Manual Upgrade by Email

To upgrade PLC Reports manually, proceed as follows:

  1. Start PLC Reports
  2. In the “Home” section click “License Manager”. The License Manager opens.
  3. Enter the upgrade serial number of your PLC Reports upgrade license into the field “Upgrade Serial Number”.
  4. Click the button “Request Upgrade Activation Code – Generate Email”.
  5. The standard email client of the computer opens and an upgrade activation request email is being generated.
    Email Upgradeanfrage 1 EN
  6. Send the email to the stated email recipient.
  7. You will receive an email with an upgrade activation code. Please note that manual upgrade activation requests may take a few days.
  8. Enter the received upgrade activation code into the field “Upgrade Activation Code”.
  9. Click the button “Activate Upgrade Using an Activation Code”.
  10. After successful upgrade, the table “Activated Functions” shows the new licensed functional scope. Note that the row “Used” will only show actual values if the reporting system is started.

5.9.2.2. Manual Upgrade by Text

If no Internet connection and no email support are available, please proceed as follows:

  1. Start PLC Reports
  2. In the “Home” section click “License Manager”. The License Manager opens.
  3. Enter the upgrade serial number of your PLC Reports upgrade license into the field “Upgrade Serial Number”.
  4. Click the button “Request Upgrade Code – Generate Text”.
  5. An upgrade request text is being generated and copied to the Windows Clipboard.
    UpgradeRequest Text EN
  6. Create a new Text, Word or WordPad file.
  7. Paste the text from the Clipboard into the file by pressing CTRL+V or by using the menu command “Paste”.
  8. Save the file and copy it to a computer with an email account.
  9. Send the upgrade request text from the file to the stated email recipient.
  10. You will receive an email with an upgrade activation code. Please note that manual upgrade requests may take a few days.
  11. Enter the upgrade activation code into the field “Upgrade Activation Code”.
  12. Click the button “Activate Upgrade Using an Activation Code”.
  13. After successful upgrade activation, the table “Activated Functions” shows the new licensed functional scope. Note that the row “Used” will only show actual values if the reporting system is started.